IT Jobs
Web Support Analyst - Milton Keynes - £20k
Location: Milton Keynes, Buckinghamshire
Type: Permanent
Division: IT Recruitment
Reference: IT Jobs - 5975
Salary: to £20,000 + Benefits
Web Support Analyst –to £20k – Milton Keynes
Web Support Analyst is required by a software house based in Milton Keynes. Candidates can expect a salary of up to £20,000.
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Duties
- Record Support Queries in the Support System
- Logging of Product and Development issues
- Deal with ad-hoc internal requests (e.g. requests to create sites.)
- Identify and escalate cases to 3rd line when resolution requires further
- Ensure that clients are kept up to date on the progress of their support cases
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Key Skills
- Excellent communication skills using e-mail and telephone
- Knowledge of XSLT, JavaScript, CSS, XML, HTML
- Client Facing
- Ability to prioritise work
- Good time management skills
- A good problem solver with the ability to think analytically
- Knowledge of Silverlight would be advantageous
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Salary – to £20,000 + Benefits
Location – to Milton Keynes
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--- Keywords ---
Silverlight - web applications – support – systems administration – software house – Aylesbury – Luton - Northampton
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How to apply:
Email your CV to Jason.Price@cvscreen.co.uk in strict confidence or call Jason Price on 0845 200 8170 to discuss the role further.
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CV Screen is the IT Recruitment Agency managing this vacancy. As one of the UK’s leading IT Recruitment Agencies , we have a wide range of IT Jobs available and offer an honest, ethical and professional service to employers and candidates.
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Related Pages
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