IT Jobs
Helpdesk Support Technician - Solihull / Warwickshire - £18k
Location: Solihull, Warwickshire, Coventry, Birmingham
Type: Permanent
Division: IT Recruitment
Reference: IT Jobs - 5953
Salary: to £18,000 + Benefits
Helpdesk Support Technician - Solihull - £18k
A Helpdesk Support Technician, with experience of proving 1st and 2nd line support, is required by a leading leisure business based in Solihull. A salary of up to £18k plus benefits is offered for the right candidate.
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--- The Role ---
This is a fantastic opportunity for an experienced helpdesk support technician who will have the following:
- Good knowledge of Windows 7/XP and Windows applications
- Understanding of networks - TCP/IP, switches and broadband routers
- Experience of building, configuring and repairing PCs and laptops
- Ability to communicate at all levels and manage time and workload is essential
- A qualification in an IT related subject or Microsoft certificate is desirable
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--- Duties ---
- Provide 1st and 2nd line support across the business
- Answer calls in-line with SLAs
- Interpret and record technical information onto the helpdesk database
- Assist the systems team with software roll outs
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--- Location ---
Solihull, West Midlands
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--- Salary ---
Up to £18k depending on experience
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--- Keywords ---
Helpdesk Support Technician, IT Support, Helpdesk Support, Support Analyst, Helpdesk Analyst, 1st Line Support, 2nd Line Support, Windows 7/XP Support, Active Directory, Networks, Broadband routers, Solilhull, Coventry, Birmingham
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How to apply:
Email your CV to Graham.Auld@cvscreen.co.uk in strict confidence or call Graham Auld on 0845 200 8170 to discuss the role further.
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CV Screen is the IT Recruitment Agency managing this vacancy. As one of the UK’s leading IT Recruitment Agencies , we have a wide range of IT Jobs available and offer an honest, ethical and professional service to employers and candidates.
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-- Related Pages --
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